Vietnamese - English below:
Đối với tài khoản lần đầu tiên đăng ký sau khi đăng ký xong cần liên hệ Admin để nạp tiền và được set giá cửa hàng.
Dịch vụ unlock của Server bảo hành unlock bao lâu?
- Server bảo hành tất cả dịch vụ unlock là 06 tháng kể từ ngày Unlocked (Trừ Japan Docomo,KDDI,Softbank,Sprint,iCloud).
- Các imei Blacklist/lost/stolen/Blocked bảo hành 03 tháng kể từ ngày Unlocked
1/ Nếu Khách hàng chat mà thấy chậm trả lời hay không trả lời vui lòng gọi trực tiếp vì support nhiều Khách hàng nên có thể sẽ trả lời chậm
- Hoặc send email: [email protected] với nội dung cần hỗ trợ
2/ Trên Server TUnlock 90% các dịch vụ check imei,unlock,active box,add credit vào box….là tự động (Auto API) nên cần check imei hay order Khách hàng vui lòng nạp tiền vào Server và order.
3/ Nếu cần biết giá Khách hàng vui lòng check trên Server,tùy theo mức độ giao dịch mỗi account sẽ có giá khác nhau.
4/ Với các dịch vụ active box,SamKey Readcode,SamKey TMO,Unlock Sony bằng account,unlock máy bằng Credit của các box như Octopus,Z3x,Chimera…
- Server chỉ active và bán account chứ không có trách nhiệm phải chỉ Khách hàng từng bước để unlock cái máy này như thế nào,chỉnh cái gì….Nếu chưa biết unlock như thế nào với box hay tool mình sắp mua vui lòng ghé thăm tìm kiếm trên Google hoặc xem hướng dẫn trên Server hay forum của tool/box sắp mua
- Nếu tìm kiếm Google rồi mà vẫn không biết nữa thì vui lòng liên hệ,sẽ có đội ngũ hỗ trợ làm và tính phí
5/ Các dịch vụ đa số Thứ 7 Chủ nhật và Ngày Lễ là không làm việc Khách hàng vui lòng không tính vào.
6/ Các dịch vụ iCloud mua chậm (Sold by) chỉ dành cho Khách hàng hiểu rõ đó là dịch vụ gì,cần thông tin gì (sold by,case,imei fresh hay reject…) và chỉ dành cho những Khách hàng nào chờ đợi được.Vì có thể chạy cả tháng mà không done nếu imei bad case,rejected
Trân Trọng !!!
Admin TUnlock
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Please ensure that you have read the entire agreement carefully before accepting it by clicking "yes" on the registration form while signing up with us.
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4. We do not guarantee a complete unlocked phone using our service, as some times if phone has been tried before and its counter variable gets locked, our provided code will not work and we don't offer refunds as suppliers by that time would have been paid in advance to the service provider in advance, so please ensure these entry criteria before you buy or use our services.
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How Many day warranty of unlock ?
Answer - We have 06 Month Warranty Of Unlock (except Softbank,Sprint & Icloud Activation Remove Service). After That We Cant Trace to Supplier . (if Any thing Goes Wrong After 06 Month We cant help You [like - Relocked / Not Unlock])
Question – How to submit a ticket?
Answer - Click Submit ticket or Contact us
Question –How much time, a verify imei will take for reply?
Answer - To verify an imei, it takes 2-4 workings days.
Question - My Iphone Not Unlock Or Code Not Working What Can I Do?
Answer - When we unlock an Imei and you think, it’s not unlocked or code is not working. Then this verify option comes into play. Just click on verify option (Make Veido Proof of Code Not Working and Upload in Youtube us Provide Us link or Need gsx report for Iphone verify imei) . Please note that you can do it within 5 days since the code was replied as after 5 days we’ll not be able to verify imei from source. So, its mandatory that must use verify option within 5 days since your order was completed
Question – How can I cancel my order?
Answer – Once an order has been placed, you can cancel your order within 30 minutes since you placed the order. It can be done from your account.
Question – Wrong Network Or Invalid Imei Or Replaced Imei Oder Or Wrong Model ?
Answer – We do not support wrong network, invaild Imei Or replaced Imei Or Wrong Model in any unlocking or code service ( Strictly No Refund )
Question - What if order placed in wrong network?
Answer – If your Imei becomes In Process then nothing can be done in terms of cancelling an order. But if your imei will be In Waiting For action than you can cancel your order Your Self
NOTE: It’s better to make sure before placing an order that Imei is locked to the same Network for which you’re going to place an order
Question - How to add credits in my account?
Answer - Go to your account; choose Add Fund option
If you do not agree to our Terms & Conditions and End User License Agreement, please do not place order with us.
Best Regards,
TUnlock.net Team